Account Management

The role of the Government Account Manager has become more important, but also much tougher during the past couple of decades as customers become increasingly demanding and more sophisticated in their operations.   Four Streams can provide experienced Account Managers to complement technical teams to ensure ongoing project success and growth.

We can give your company a true local presence for your key accounts and ensure high level, professional relationship management.

Our people will provide you with:

• A local face for your organisation – one of our team becomes your professional, on the ground local account rep
• A formal approach to your Account Management – we will formalise your account processes putting in place an Account Plan, Issues List and Risk List
• Understanding – we provide you with a comprehensive understanding of the operation of Government accounts, leverage our experience of public sector governance and procurement processes
• Quality relationship management – we can help you turn customers into product or service champions
• Account growth – one of the key adavantages of government accounts are the opportunity to expand or turn accounts into long term business partnership – let us help you achieve these outcomes

If your company is from outside Canberra, it can be very expensive to either service accounts remotely (flying in once a week), or to establish a full time sales rep ($150k+) – we provide a great alternative to these more traditional models.

Our team will ensure a return on investment by helping to grow or establish continuity across your projects.